This Privacy Policy (hereinafter referred to as the "Policy") explains how Elcore (hereinafter referred to as "we," "us," "our") collects, uses, stores, and processes your personal data in compliance with the General Data Protection Regulation (GDPR) of the European Union and the national data protection laws of the countries where our offices are located. We are committed to ensuring the privacy and security of your data in accordance with applicable laws.
We may collect the following categories of personal data:
- Contact information (name, surname, email address, phone number);
- Data required to fulfill contractual obligations (delivery address, company details, identification numbers);
- Financial information (bank details, payment information);
- Technical data (IP address, browser information, cookies);
- Data provided through feedback forms, surveys, or questionnaires.
We process your data on the following legal bases:
- To fulfill contractual obligations;
- To comply with legal requirements;
- For our legitimate interests (improving services, marketing, ensuring security);
- With your consent, where required (e.g., for subscribing to newsletters).
Your data is used for the following purposes:
- Processing orders and fulfilling contracts;
- Providing information about products and services;
- Improving the quality of our services;
- Ensuring data security and preventing fraud;
- Legal compliance.
We may share your data with:
- Our partners and service providers who assist in fulfilling contractual obligations;
- Government and regulatory authorities, as required by law;
- Companies within our group, where necessary for data processing.
- All data transfers are protected by appropriate confidentiality agreements.
Your data is retained no longer than necessary to fulfill the purposes for which it is processed, in accordance with legal requirements. After the retention period, the data will be deleted or anonymized.
You have the following rights regarding your data:
- Right to access your data;
- Right to rectify your data;
- Right to erase your data ("right to be forgotten"); Right to restrict data processing;
- Right to data portability;
- Right to object to data processing;
- Right to lodge a complaint with a data protection authority.
- To exercise your rights, please contact us at:
This email address is being protected from spambots. You need JavaScript enabled to view it. .
We implement modern security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
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We reserve the right to make changes to this Policy. The updated version will be posted on our website with the effective date.
If you have any questions about this Policy or data processing, please contact us:
- Email:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Address: Elcore Group BV, De Boelelaan 7, 7th Floor Amsterdam 1083 HJ Netherlands
We value your trust and strive to ensure a high level of privacy in processing your data.